PRIVACY POLICY

Purpose of the processing

4-Four, which manages the HxR Components brand and whose registered office is at 37 Chemin de Saissy, 74600 Vieugy, operates an online sales website. This site receives our customers' orders, and the data collected on this occasion is recorded and processed in a customer file.

This file is used to:

Manage orders, payment and delivery.
Carry out marketing operations (loyalty, promotions) and send advertising by email to our customers who have not objected or who have agreed to it:
- About products similar to those they have ordered.
- About other products offered by the company.
Transmit the data of customers who have agreed to it to our business partners, so that they can send them advertising (see below).

Legal bases for processing

Order management: the legal basis for processing is the performance of a contract (see article 6.1.b) of the General Data Protection Regulation).
Sending commercial solicitations by email about products similar to those ordered by customers: the legal basis for processing is the company's legitimate interest (see article 6.1.f) of the General Data Protection Regulation), namely promoting our products to our customers.
Sending commercial solicitations by email about other products offered by the HxR Components brand (managed by 4-Four): the legal basis for processing is consent (see article 6.1.a) of the General Data Protection Regulation), as required by article L. 34-5 of the French Post and Electronic Communications Code.
Transmission of the email address to business partners: the legal basis for processing is consent (see article 6.1.a) of the General Data Protection Regulation), as required by article L. 34-5 of the French Post and Electronic Communications Code.

Categories of data

Identity: title, surname, first name, address, delivery address, telephone number, email address, date of birth, internal processing code identifying the customer, data relating to registration on opposition lists.
Order data: transaction number, purchase details, purchase amount, data relating to invoice payment (payments, unpaid amounts, discounts), product returns.
Payment method data: card number, card expiry date, visual cryptogram (which is immediately deleted).
Data needed for loyalty and prospecting actions: purchase history.

Recipients of the data

The customer service and invoicing departments of 4-Four receive all categories of data.
Its subcontractors, responsible for delivering its orders, receive our customers' identity, address, telephone number and email address.
The email addresses of customers who have agreed to it are made available to our business partners:
- Wix

Data retention period

Data needed for order management and invoicing: for the entire duration of the business relationship and ten (10) years for accounting obligations.
Data needed for loyalty and prospecting actions: for the entire duration of the business relationship and three (3) years from the last purchase.
Payment method data: this data is not kept by 4-Four; it is collected during the transaction and deleted immediately once the purchase has been paid.
Data concerning lists of people opposed to receiving prospecting: three (3) years.

Your rights

If you no longer wish to receive advertising from 4-Four (exercising your right to object or withdrawing consent already given), contact us.

If, having agreed to your data being passed on to our business partners, you wish to change your mind and no longer receive advertising from them, contact us.

You can access the data concerning you, rectify it or have it deleted. You also have a right to data portability and a right to restrict the processing of your data (see cnil.fr for more information on your rights).

To exercise these rights or for any question about the processing of your data in this system, you can contact us.

by email: romainolmos@hotmail.fr
by post: 4-Four, 37 chemin Saissy, 74600 Vieugy, France

If, after contacting 4-Four, you consider that your data protection rights are not being respected, you can submit an online complaint to the CNIL.